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FAQ
FAQ
Listed below are some frequently asked questions. Please click on the question.
To show/hide the answers, simply click on the question.
- Which churches are used in the Royal Kaika Wedding in Hawaii?
- Royal Kaila only uses genuine and respected places of worship for our ceremonies.
- Is tax included in the list price?
- Yes.Tax is included in the price.
- How will my hair and makeup be styled?
- Our professional Makeup artist will take care of your hair and makeup. If you have a particular request, please bring an image photo with you.
- How can I choose my bouquet/boutonniere?
- Our bouquets and boutonnieres are made by a local professional.
Please take a look at our bouquets page for further details and options.
- Where do the photo shoots take place?
- Our beach photo and post-wedding shoots are done at Magic Island in Ala Moana Park.
This location provides views over Waikiki Bay to Diamond Head and beyond, and is adjacent to Ala Moana Beach.
- Is it necessary to wear bridal underwear?
- If you have bridal underwear, please put them on. If you don't have it, we recommend that you wear a strapless and pale colored bra.
- How about the groom?
- Please bring socks matching the color of suit you choose. If wearing a tuxedo, socks should be longer than the ankle and be suitable with leather shoes (white or black) If wearing shorts, please wear socks that won't show when wearing shoes such as boat shoes or sneakers.
- Is the groom's hair styled too?
- Groom hair styled is not include a package. There are spray and wax for the groom to set their own hair while he waits for the bride to be styled. But if you like to order groom hair or makeup services, please order when you make a reservation.
- How long does it take to get data?
- The data will be sent to you approximately 30 days after the shooting date by an e-mail.
*Early delivery is possible for an additional fee.
- Are there many people at the shooting location?
- This depends on when you have your shoot. The weekend usually more crowded than a weekday. We recommend you to choose Morning time during the weekday.
- Can we bring our costumes?
- Yes, and we do not charge any additional fees for this. However, please be aware that there is no discount on the standard price, even if you are using own costume.
- How many dresses do you have to choose from?
- We have around 200 dresses at any one time. Although there are several different sizes, we can adjust dresses as necessary to fit you perfectly. We are constantly renewing our stock to ensure that all of our dresses are in top condition and the latest fashions.
- Are tips included?
- Tips are not included in the price and are not mandatory. However, We are very appreciated that if you give them $10 to $20 per person (Limousine drivers, photographers, hair and make-up artists, and attendant) based on the quality of service.
- What happens if it rains during the photo shoot?
- While Hawaii normally has extremely clear weather throughout the year, except a rainy season from December through February. Hawaii's "showers" are generally temporary most of the time. The Beach photo tour's location may be changed depending on the weather. In the case of heavy rain, photo shooting will be done at the inside of Waikiki Marriott Resort & Spa. The decision will be made by the photographer.
Please note that there is no refund associated with the change of the shooting location caused by weather. Also note that the cancellation fee will be applied
as defined by our cancellation policy for any reason, including weather, if you choose to cancel. Please verify prior to any cancellation.
- Can I change the day if it rains?
- Rainy Day Insurance is available for those who have chosen our Princess Beach Photo package or Loco-Style Beach Photo package. If you purchase this insurance, you can change the shooting date due to bad weather.
In other cases, the photo shoot will still be conducted as scheduled inside or around Waikiki Beach Marriott Resort & SPA. If you choose a church wedding, the ceremony will be held indoors and will be on schedule regardless of the weather.
- Is it okay to bring our children?
- In United State, it is illegal to leave a child under the age of 12 by themselves with no supervision. If any children will join your wedding or photo tour, an adult over the age of 21 will be required to supervise them. We can arrange a kids attendant for an additional charge.
Although some of our photo packages include an attendant to assist bride and groom, he/she is not a kids attendant. Royal Kaila requests all our clients to have one kids attendant per child under the age of 8 if there's no adult companion who can look after your child.
Please contact us if you need this service.
- Can guests/friends join us in the limousine?
- In addition to the bride and groom, up to two companions, adults or children, can join the limousine ride. For groups of 3 or more, additional guest limousines can be arranged at an optional rate. Please contact us for more information.
We offer the option of a guest limousine to allow for travel companions and extra passengers.
For more information, please contact us.
- Is it possible for children to join us in the limousine?
- If you would like to bring your child to the ceremony or/and photoshoot, please be sure to arrange for a kids attendant or an adult who can take care the child. Kids attendant must accompany your child throughout the day which means from the time arriving to our salon and when leaving from our salon at the end of the event day. We can also make arrangements for the kids attendant for you.
Also please note that only up to two people can ride in the limousine with bride and groom. If you have more than one child, please book an additional limousine or meet them at the venue.
