Royal Kaila Wedding TOP > Reservations/Cancellations
It's possible to reserve either with our online contact form or over the phone.
However, please note that online reservations are only accepted at least 7 days in advance
for photo packages and at least 14 days in advance for wedding packages.
Any reservations for times sooner than those stated above can only be done on the phone.
A cancellation fee is charged for cancelled reservations or no shows.
The amount depends on which package was selected and how far in advance it was cancelled.
Contact (by phone) [Office Hours] 8:00am - 8:00pm (HAST)
(808) 369-8088
[Marriott Extension] 7160
We only accept credit card payments for online reservations.
We ask that all customers complete payment within 3 days of reservation.
We accept VISA, MasterCard, and JCB. If this is your first time paying, please read the
Credit Card Payment Process and the
Terms & Conditions
pages before paying.
*If we do not receive payment within 3 days, your reservation will be cancelled automatically. Please complete payment as soon as possible.
*Customers canceling a reservation may be subject to a cancellation fee. (see below)
*All refunds will be processed at the end of the following month. The refund amount is 100% minus a small processing fee.
*For customers wishing to cancel a reservation, please click here to contact us.
Cancellation fees vary according to the venue chosen for the ceremony.
These fees are fixed, and are incurred regardless of the reason for cancellation.
It is also not possible to change the date after reserving. Please refer to the following table:
| Central Union |
59 days to 25 days in advance 24 days or less prior |
30% fee 100% fee |
|---|---|---|
| Kawaiahao Church |
70 to 10 days in advance Within 9 days |
50% fee 100% fee |
| Primarrie Church |
31 to 3 days in advance Within 2 days |
50% fee 100% fee |
| Calvary by the Sea Church |
70 to 40 days in advance 39 days to 25 days in advance Within 24 days |
$150 fee 50% fee 100% fee |
| Moanalua Church |
30 to 15 days in advance 14 days to 3 days in advance Within 2 days |
20% fee 50% fee 100% fee |
| The Church of the Epiphany |
30 to 15 days in advance 14 days to 3 days in advance Within 2 days |
20% fee 50% fee 100% fee |
